- Delivery
- General
- Wine club
For any queries about your order please email enquiries@whitehallvineyard.co.uk or fill out the enquiries form on the contact us page.
Please have your order number, name and postcode ready and include this in your email.
No we do not ship to Northern Ireland or overseas.
We apologise for any inconvenience that this may cause.
After you have placed your order you will receive a confirmation email from us containing your tracking number.
If you click on this you will be able to track the delivery of your order.
All orders placed before 2pm Monday to Thursday will be delivered Next Day.
If you can't be home to accept your delivery, you may leave instructions for the driver to leave your goods with a neighbour or in a location around the property that you are happy with. In these instances, we will not require a signature.
If the item you are interested in is out of stock then please contact us via our enquires form on our contact us page.
But please note that all products that are coming in stock will say 'available to pre-order' on the product page itself.
To find out the availability of a particular item please fill out the enquiries form on the contact us page or call one of our centres.
If a product is showing as out of stock then this item is sold out and will not be coming back in stock. However, the next vintage of this wine should be available either for pre-order or for sale.
If you contact us by filling out the enquiries form on the contact us page, we will be able to confirm this for you and let you know when the item will be next available.
All our gift cards are digital gift cards and will be sent to the recipient via email. You can only redeem these vouchers via our online website, they can not be used at any of our stockists or at Whitehall Garden Centres.
For more information regarding our digital gift cards please email enquiries@whitehallvineyard.co.uk or fill our the form on our contact us page.
The wine club is a case subscription offering in which you can choose your favourite case for delivery when you require on a monthly or bi-monthly basis.
For more information please visit our wine club page.
When completing your wine subscription you can chose your case to be delivered either every month, every three months or every six months.
If you would like to change the delivery on your wine club subscription please email enquiries@whitehallvineyard.co.uk or fill out the form on the contact us page.
If you would like to cancel your wine club subscription, please email enquiries@whitehallvineyard.co.uk or fill out the form on the contact us page.