Last updated on: 26.08.2020

INTRODUCTION (the “Site”) is owned by Whitehall Garden Centres Limited (“we” or “us”), a company registered in England and Wales under company number 04981754 whose registered office is at Corsham Road, Lacock, Chippenham, Wilts, SN15 2LZ

We are committed to respecting and protecting your privacy. Our Privacy Policy explains how we collect, store and use any personal data you provide via the Site, email or networking with our people and when you otherwise communicate with us.

This Cookie Policy explains how we use cookies, why and how this improves our service to you. It also sets out how you can manage your cookies.

The Site uses cookies to distinguish you from other users, to improve your experience on our Site and to recommend content that may be of interest to you. When you visit the Site we will ask you whether you agree to our use of cookies. You can indicate your acceptance of our use of cookies by clicking “OKAY” in the appropriate place on the banner that appears on the Site. Alternatively, most web browsers allow some control of most cookies through the browser settings. If you do not agree to our use of cookies, then you may continue to use the Site but your browsing experience may be affected. You can find out more below about what cookies are and the cookies we use.

We reserve the right to make changes to this Cookie Policy at any time. This Cookie Policy may change from time to time and, if it does, the up-to-date version will always be available on the Site.


A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the Site more effectively and load the Site in such a way as to reflect your personal preferences based on your previous browsing on the Site, as well as keywords we may be able to gather from URLs of webpages from which you accessed the Site.


We use the following cookies:

  • Analytical and performance cookies. We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of the Site by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the Site, how long they stay and how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily. The information generated relating to the Site may be used to create reports about the use of the Site and our analytics service provider will also store this information.
  • Advertising and targeting cookies. These cookies record your visit to our Site, the pages you have visited and the links you have followed to other websites. We will use this information to try and make our Site and other websites that you visit more relevant to your interests. We may also share this information with others, such as other Whitehall group companies and carefully selected third parties for this purpose.
  • Functionality cookies. We may use functional cookies that allow us to remember choices you have made in relation to the Site so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
  • Strictly necessary cookies. These are cookies that are required for the administration and operation of our Site. Some cookies that we use are necessary for our Site to function properly and to enable you to move around the Site and use its features.


Third party cookies are cookies that exist on the Site but originate from different domains. For example, we encourage visitors to share our content on various social networks. We try and make it easy to share content and to see what content is popular on those networks. We add buttons to allow people to easily share to those networks. When we include these social ‘plugins’, it gives those sites the flexibility to use cookies. They can’t read any cookies we set from our Site, and we can’t read any cookies they set, but it lets them do the same sort of traffic measuring that we do on the rest of the Site, and it also lets them know whether you’re logged in.

Other websites and services (including, for example, advertising networks, providers of external services like web traffic analysis services and content recommendation engines) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

See below for a list of our main cookies


Issuer Source
[Microsoft.NET] [ASP.NET_SessionId] [Tracks any information that is stored during a visit of the site. Will only be created when it is needed and will expire at the end of the session.]
[Google] _ga
[Used by Google to gather information on how you use our website. Their use includes:


  • calculating visitor, session and campaign data for analytics reports
  • ‘remembering’ your search preferences
  • facilitating the use of Google Maps functionality
  • gathering location data
  • storing and protecting your Google account information.]